Greetings ServicePower Servicer!
ServicePower offers training to all servicers utilizing the platform. We look forward to hosting your HUB Servicer Training! Updated schedule/topics that will be covered include the following:
1st Friday of Month
Topic: Work Orders
- How to accept Work Orders
- Work Orders Details Page
- Search for Work Orders
- How to Submit a Request Call Authorization
2nd Friday of Month
Topic: Claims/COD Jobs
- How to complete a work order
- How to file a NEW claim
- How to create/close out a COD job
- How to add Line Items
3rd Friday of Month
Topic: Coverage/Maintenance Training
- Set-up Profile
- Update zip codes/Brands/Products/Industries
- Creating a new area/tech/group/office
- Tech exceptions
- Manage zip/products/brands by Network.
4th Friday of Month
Topic: New Features/Customizing Hub
- HUB Settings
- Adjusting your cards
- Chat feature
- Line Items
At the end of training, we will have a Q&A session to address any inquiries related to the information covered. Training takes place every Friday from 7:30am-8:30am PDT.
Please register to attend using the following the link:
After registering, you will receive a confirmation email containing information about joining the webinar.
To prepare yourself and take full advantage of our training, please review the previously recorded training session here
ServicePower Servicer Support Team