Weekly Servicer HUB Training Agenda

Greetings ServicePower Servicer!   

ServicePower offers training to all servicers utilizing the platform. We look forward to hosting your HUB Servicer Training! Updated schedule/topics that will be covered include the following:


Training Schedule:   


1st Friday of Month

Topic: Work Orders

  • How to accept Work Orders
  • Work Orders Details Page
  • Search for Work Orders
  • How to Submit a Request Call Authorization


2nd Friday of Month

Topic: Claims/COD Jobs

  • How to complete a work order
  • How to file a NEW claim
  • How to create/close out a COD job
  • How to add Line Items


3rd Friday of Month

Topic: Coverage/Maintenance Training

  • Set-up Profile
  • Update zip codes/Brands/Products/Industries
  • Creating a new area/tech/group/office
  • Tech exceptions
  • Manage zip/products/brands by Network.


4th Friday of Month

Topic: New Features/Customizing Hub

  • HUB Settings
  • Adjusting your cards
  • Chat feature
  • Line Items
  • Users

At the end of training, we will have a Q&A session to address any inquiries related to the information covered. Training takes place every Friday from 7:30am-8:30am PDT.


Please register to attend using the following the link:

ServicePower HUB Webinar Registration


After registering, you will receive a confirmation email containing information about joining the webinar.

To prepare yourself and take full advantage of our training, please review the previously recorded training session here


ServicePower Servicer Support Team