sFTP Claims

sFTP Claims Migration Deadline

Starting May 15th, 2023, ServicePower will no longer accept SFTP/FTP exchanges directly on the ServiceClaims FTP Server (ftp://claimworks.servicepower.com or sftp://claimworks.servicepower.com). If you have not made the necessary changes described bel...

sFTP File Exchange Process Communication

Hello: If you are receiving this message, your ServicePower profile ID was found to have an FTP library associated with it, and ServicePower has an important announcement regarding an upcoming change to the way file exchanges (claims files for service...

(The steps below should be followed after ServicePower confirms your public key has been added to our server) *this does not apply to you if you are using services from ServiceDesk, Rossware or CDA. They have already transitioned to another method and y...

Servicers uploading claims files, or parts distributors uploading PPV files via FTP, will now be required to connect to the new ServicePower SFTP server using an SSH key pair (public & private key) instead of a password, also known as SFTP. This documen...

ServicePower Generic Claim File Layout

Please see attached claim layout

<%= heading %>

<%= block.name %>

<%= heading %>

<% if (block.html_url) { %> <%= block.name %> <% } else { %> <%= block.name %> <% } %>

All topics

<%= heading %>

<%= block.name %>

<%= heading %>

<% if (block.html_url) { %> <%= block.name %> <% } else { %> <%= block.name %> <% } %>

All topics

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